Delivery Information

We deliver our candy bouquets, chocolate bouquets and sweetie bouquets to all addresses within the UK, and normally use the Royal mail. Because of the size of our bouquets, each is boxed and sent individually. Unfortunately, we do not deliver outside of the UK.

Standard size bouquets can be delivered by:

  • Royal Mail 1st Class Recorded Delivery (£4.70) and are sent two days in advance to arrive on or before the date specified.
  • Royal Mail Special Next Day Delivery (£8.70) and are sent the day before to arrive on the date specified. (Saturday deliveries are not guaranteed.)
  • Royal Mail Special Saturday Delivery (£13.70) and are guaranteed by 1pm on the Saturday.

Large size bouquets can be delivered by:

  • Royal Mail Special Next Day Delivery (£8.70) and are sent the day before to arrive on the date specified (Saturday deliveries are not guaranteed.)
  • Royal Mail Special Saturday Delivery (£16.70) and are guaranteed by 1pm on the Saturday.

Boxed style bouquets can be delivered by:

  • Royal Mail 2nd Class Recorded Delivery (£5.95) and are sent three days in advance to arrive on or before the date specified.
  • Royal Mail 1st Class Recorded Delivery (£9.95) and are sent two days in advance to arrive on or before the date specified,
  • Royal Mail Special Next Day Delivery (£11.00) and are sent the day before to arrive on the date specified. (Saturday deliveries are not guaranteed.)
  • Royal Mail Special Saturday Delivery (£16.70) and are guaranteed by 1pm on the Saturday.

Delivery Schedule:

Please note that all our bouquets are handmade to order.

Orders received by 5.00pm on a Monday will be delivered by Thursday
Orders received by 5.00pm on a Tuesday will be delivered by Friday
Orders received by 5.00pm on a Wednesday will be delivered by Saturday (Please note: Saturday deliveries cannot be guaranteed unless Royal Mail Special Saturday Delivery is selected)
Orders received by 5.00pm on a Thursday will be delivered by Monday
Orders received by 5.00pm on a Friday will be delivered by Tuesday
Orders received by 5.00pm on a Saturday will be delivered by Wednesday

If you require a bouquet to be delivered earlier than the above schedule, then please contact us directly since it is sometimes possible to organise earlier delivery.

Please note: It is sometimes necessary, during peak periods, to increase the delivery time lag in order to allow all the bouquets to be produced. This will be reflected in the earliest delivery date shown on the website order form.

Collect in Person

If you would like to collect yourself, please contact us directly to confirm collection time.

Exceptions

There are certain instances when your order may be delayed:

  1. If you supply an incorrect address/post code.
  2. Any unforeseen stock shortages.
  3. An unexpected interruption to our preferred courier service.
  4. Certain remote postcodes may require additional time for delivery.

If any of these circumstances arise, we will notify you of any delay.

Delivery of your Bouquet

Please ensure that you enter a delivery address where someone will be available to accept the parcel at all times. We cannot be held responsible for any damage or melting (in Summer Months) after the first delivery attempt has been made. Most packages are generally sent using Royal Mail First Class Recorded. If you miss the delivery they will leave a card through your door. You can then contact your post or sorting office to arrange local pick up or to arrange a re-delivery.

All other couriers that we use will also leave a card and will either require you to re-arrange delivery with them or collect from their depot. Couriers will not generally leave your package with a neighbour so it is important to get your package delivered to an address where someone will be in to receive it.

If you fail to collect your parcel within 2 weeks, it will be returned to us and a further delivery charge will occur to have your parcel sent again.

Documents

Please note we do not send out any billing documents with our bouquets. All documentation is electronic through paypal so you can be assured that gifts will arrive without pricing, etc.


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